Returns & Refunds Policy

At Laifen® Official Store, we stand by our high-performance beauty technology and offer a hassle-free 30-day return policy for all products in their original condition. If you are not completely satisfied with your purchase, we are committed to making the return process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and reason for return to receive a Return Merchandise Authorization.

• 2.
  Prepare Your Package

  Securely pack your Laifen device and all original accessories in the original packaging to ensure the item is protected during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at the designated carrier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.